Munu Refund Policy

Effective 2 October 2026Updated 2 October 2026

14 days, no reason needed.

1. 14 day refund

You can ask for a full refund of any Munu Pro charge within 14 days of the payment, whether it is your first payment or a renewal. You do not need to give a reason.

2. How to ask

Write to munetic.studio@gmail.com from the email you used to buy, or use the link in your Paddle receipt. Paddle is the merchant of record, so the refund is paid back to your original payment method by Paddle. It usually arrives within a few business days, depending on your bank.

3. What happens to your plan

After a refund, your plan ends and the access key for your included AI use is deleted. The free trial is not given again on the same device or email.

4. Cancel a subscription

You can cancel at any time from the link in your Paddle receipt or by writing to us. Cancelling stops future charges, and your plan stays active until the end of the period you paid for. We do not refund unused time after the 14 days, except as described in the terms of service or where the law requires it.

5. Your legal rights

This policy adds to the rights you have under the consumer law where you live. It does not reduce them.